Support
For Drivers
For Drivers
About Bolt
Where are Bolt offices located?
Where does Bolt operate?
Account
How to access my personal data
How to change my bank account details
How to change my profile picture
How to protect my compromised account
See all articles
Driver and vehicle requirements
Ashfield document requirements
Bath document requirements
Birmingham document requirements
Bolton document requirements
See all articles
Driving with Bolt
Airport trips in the UK
Becoming a driver in the UK
How to add a new vehicle
How to change your vehicle category
See all articles
Earnings and payments
Bonus was not added
Cancellation fee was not added (UK)
How are prices calculated in the UK?
How do payouts work?
See all articles
Trip issues
I have a complaint about passenger's behaviour
Map shows incorrect data
Order was cancelled
Passenger left an item in a vehicle in the UK
See all articles
Using the Bolt app
How do I upload my documents?
How to contact a passenger
How to leave a rating
How to manage back-to-back rides
See all articles
Request in seconds, ride in minutes.
Available for iOS and Android devices.
Get the app